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See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? This document is for HP printers and Mac computers. Step 1: Prepare for the printer setup Check requirements to prepare for the USB connection setup and driver installation. Confirm the following requirements and items before you begin:. The printer is turned on and in a ready state. There is an available USB port on your computer: If you connect through a USB hub or docking station, the printer might not receive enough power to properly operate.
Do HP Printers Work With Macs?
Disconnect the printer USB cable from the computer. Do not reconnect the cable until prompted during the driver installation step. Step 2: Install the driver and set up the connection Depending on your printer and operating system version, a full feature driver or the HP Easy Start guided installation app is available to download, or install the driver through Apple Software Update. Go to Depending on your printer and operating system version, the guided driver installation app HP Easy Start downloads, or you are redirected to the HP Software and Driver Downloads page to install the full feature driver.
If HP Easy Start downloads , follow the on-screen instructions to setup and install your printer. You do not need to complete the remaining steps in this section if the setup is successful. If Easy Start fails or your printer is not listed on Go to HP Customer Support - Software and Driver Downloads , enter your printer model, if prompted, and then confirm the operating system version is correct.
If you are prompted for a printer connection type, select USB. If you are prompted to add the printer to the printer queue, click the name of your printer, click the Use or Print Using menu, select the name of your printer in the pop-up menu, and then click Add. Selecting a different driver from the Use menu can result in limited printer functionality. Frequently asked questions Review this list of frequently asked questions about installing and using a USB-connected HP printer with a Mac computer.
What if my printer is not found or connected during USB setup? Try these tips and procedures to help troubleshoot and avoid USB connectivity issues. Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions. Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer.
Connect to a different USB port: Connect the cable to a different USB port on the computer. Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the computer. Try a different USB cable: Use a different USB cable. HP supports USB cables less than 3 m 9 ft 10 in in length. Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them.
Disconnect any other USB devices that are not in use. When you add your printer to the printer queue on the Mac instead of using the HP software, an HP driver installs through Apple Software Update for most printers. Turn on the printer, and then connect a USB cable to the printer and to an available port on the computer.
Inkjet printers Deskjet, Officejet, Photosmart Use the wireless setup feature in the HP Utility software to set up an inkjet printer with a basic control panel on your Wi-Fi network. When the Software Update window displays, follow the on-screen instructions to install the driver. Click Utility , then click Open Printer Utility.
Click Continue , then follow the on-screen instructions to complete the printer setup. Make sure your network is listed on the Confirm Wireless Settings screen, then click Continue to complete the wireless configuration. Click the plus sign , then click Add Printer or Scanner. Click the name of your printer with Bonjour as the kind, click the Use or Print Using box, then select the name of your printer in the pop-up menu. Click the Networking tab, then click Wireless in the left pane. Right-click or press the Control key and click Double-click your network name to add it to the Current Network Name field, enter the network pass-phrase, then click Apply.
Connecting with a USB cable Connect the printer to the computer with a USB cable, then allow the software update process to automatically run. Make sure that your computer is turned on and connected to the Internet. When the Software Update window displays, follow the on-screen instructions to install the driver, then use the steps in this document to add the printer to the printers list. Connecting with a wired Ethernet network cable Connect the printer and the computer to your network router with a standard Ethernet cable.
Step 1: Prepare for the connection. Before installing the driver, make sure you have a functioning network router and an Ethernet cable. Make sure you have a network router with available Ethernet ports. Make sure your computer is connected to the router if it is not already connected. Obtain an Ethernet cable. Do not use a standard telephone cable. Telephone cable do not use: Connector is narrow and has between two and six wires. Step 2: Connect the printer to the network Use the Ethernet cable to connect the printer to your router or network hub. Turn on the printer.
HP Printers - Installing a Mac Print Driver Using Apple Software Update | HP® Customer Support
Remove any plug or protective cover from the Ethernet port on the rear of the printer. How do I scan with this driver? Depending on your printer and the installed driver, the scan button on the printer control panel might not function. This does not mean your printer is unable to scan. Instead, use one of the following methods to scan from the computer. If the app does not automatically open, search the Mac for scan , then click HP Easy Scan in the list of results. Place the document or photo printed side down on the scanner glass, then close the scanner lid. If your printer has an automatic document feeder ADF , you can use it to scan multiple page documents at one time.
Do not load photos in the ADF to prevent damage to the photos and the printer. To change any basic settings to the preset you selected, click Edit Settings. Click Scan Next Item to add additional pages, or click Done. Click the thumbnail version of the scanned item in the left panel. The item displays in the right preview pane. Click Edit to adjust colors, straighten the scan, or crop the size. To save your scans to a folder on the Mac, click Send in the bottom right corner of the window, then click Folder.
In the window that displays, click the Where menu to browse to the folder you want to save the file to, then click Save. Image Capture does not support scanning to email, scanning as editable text, or starting scans from the printer control panel. Click your printer name in the Devices or Shared list. If a Software for this device is not installed message displays after you select your printer, click Install , then follow the instructions to complete the installation.
Scan Mode: Select the scanning bed or automatic document feeder, depending on where you loaded the original on the printer. Set scan as color, black and white, or optimized for text only documents. Higher resolution produces better quality images by using more dots pixels per inch. Higher resolution increases the file size of the scan.
Use a higher resolution for scans with graphics or items that require the best detail. If you are scanning black and white text, higher resolution is not necessary. Use a standard paper size, or select the Use Custom Size option. Scan to: Select the folder you want scans to save to. Select the PDF or TIFF format, then select the box next to Combine into single document to save multiple page documents or multiple images into a single file. This feature is only available with these formats.
Image Correction: Click the pop up menu, then select Manual to display color change options such as brightness and saturation. Why can't I scan after installing the driver? If you successfully added the new printer queue and you still cannot scan, check for updates, confirm that a scan driver is available for your printer, then try manually installing the driver. Try one of the methods in this document to start and complete scans from the computer.
If you recently upgraded your Mac to a newer operating system version , run Apple Software Update to ensure your computer has the most current updates installed, then try to scan again. What if the installation failed or the printer software is unavailable? If a message such as ' Software currently unavailable for this device ' displays, the download failed, or you cannot print, try these recommendations and procedures to troubleshoot the issue. Make sure your printer has a driver available: If your printer is supported but the driver failed to install, you can manually download the driver from Apple.
Make sure the Mac has latest updates installed: Run Apple Software Update to ensure your computer has the most current updates installed, then try adding the new printer queue again. Make sure the Mac has a connection to the Internet: Without an Internet connection, Apple Software Update cannot locate the latest print driver. Drivers for your printer might not release immediately after a new operating system version releases to the public: The amount of time for a driver to release can vary. Try the steps in this document again periodically to check if the driver released. Try using AirPrint: AirPrint might be an option if you are connected over a network.
How do I change print quality and color settings with this driver? Adjust color, quality and paper settings before printing a document or photo. Available settings and menu names vary depending on the app and the printer model. Open the photo or document, click File , then click Print. Select your printer, then select an option from the Presets menu that applies to your print job or paper type.
Click Show Details to view more print settings options. Quality or Print Quality: Select Draft lowest dpi typically used for plain text documents , Normal default quality setting , Best better dpi than normal , or Maximum dpi highest dpi setting available - only available for some printers when photo paper is selected. Higher dpi means more clear and detailed photos or sharper text in a document, but can slow down print speeds.
See your printer specifications for print speeds measured in pages-per-minute for each of these quality settings. Color Options if available: Photo Fix if available: In the Color Options section, select On from this menu to automatically focus and sharpen photos. Select Layout from the unnamed menu at the center of the window, then click the Border menu for options to add or remove a border. Installing the driver in Mac OS X Confirm the printer is supported Before installing the driver, make sure that your printer has a driver available for Mac OS X Some newer HP printers are no longer supported in this operating system.
If your printer is supported , continue to the next step to connect your printer. If your printer is not supported , you have the option to install a third party Gutenprint driver that provides basic print functionality. Go to Gimp-Print to download the driver.
Step 1: Prepare for the printer setup
Gutenprint drivers are not supported by HP or Apple. Connect the printer to your computer or network For Apple Software Update to install the correct driver, the printer must be connected to your Mac or to a wired or wireless network, and you need an active Internet connection. Read one of the following sections that matches your connection type. If you are prompted to install the driver during the connection process, make sure to continue to the next step to add the printer to the Mac printers list.
USB cable connection to your computer Connect the printer to the computer with a USB cable, then allow the software update process to automatically run. When the Software Update window displays, follow the on-screen instructions to install the driver, then continue to the next step to add the printer to the printers list. Wireless Wi-Fi connection to your network Connect your wireless-capable printer to your network so that Apple Software update can identify the correct driver and software to install.
If you have an Apple AirPort Extreme, Express, or Time Capsule base station and the wireless assistant could not configure the printer, the Mac might be connected to the 5 GHz network band.
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